Inbound Call Handling

The 24-hour 'people-people'

As communication technology continues to evolve, one thing remains the same: people need to speak to people. Increasingly, companies recognise that outsourcing their inbound call handling can be easier, more efficient and more flexible than having an in-house, inbound call centre.

Here at Res-Q, we offer a tantalising proposition:

We provide completely measurable, 24-hour customer contact, in which our highly skilled specialists expertly service every enquiry.

You have the peace of mind to concentrate on your core business.

Our Inbound Call Centre Services include:

• Media Response (DRTV, Radio, Press, Direct Mail)
• Customer Helplines
• Customer Information and Support Lines
• Telephone Order Lines
• Dealer and Branch Look Up
• Donation Lines
• Internet Response
• E-commerce
• Fulfilment
• Disaster Recovery