At Res-Q we do what we say we’re going to do – and that’s absolutely everything we can to help build your brand, increase loyalty and create new relationships. We have a straightforward, no-nonsense approach which means we’re totally focussed on your objectives at all times. We build and protect your brand offering high quality services that increase your profitability.
Res-Q helps businesses connect with their customers in an intelligent, highly professional and positive way. We take control and we take responsibility too. We help you get your message across and offer outstanding, personalised customer service to every single individual we speak to on your behalf.
At Res-Q it’s our job to ensure that each customer we contact feels more positive towards your brand by the end of the call. That we offer and collect the right information, in the right way every time we pick up the phone. That we make sure your customers are happier and more likely to buy your products and recommend your services to others after they have spoken to us. And we do everything in our power to make sure this happens.
Our Outbound Business to Business and Business to Consumer Call Centre Services include:
Sales Lead Follow Up.
List Cleaning, Conditioning & Mining.
Seminar & Conference Booking.
All aspects of CRM.
Our Inbound Business to Business and Business to Consumer Call Centre Services include:
Media Response (DRTV, Radio, Press, Direct Mail).
Customer Information & Support Lines.
Telephone Order Lines.
Dealer & Branch Look Up.