Changing the face of outsourcing!
Res-Q Contact Services was founded in 2005, bringing a fresh outlook and a wealth of experience to the world of outsourcing. Originally making outbound telemarketing sales calls for British Gas, our rapid success has lead to a 90 seat call centre, with a client portfolio that includes AXA PPP Healthcare, Sky Homes and Talk Talk Business.
With 40 years combined experience of designing, implementing and managing complex customer contact strategies, we are specialists to both the business-to-business and business-to-consumer markets.
We operate from a first class facility, in the middle of a proud city, which offers an abundance of high quality labour. Together, we deliver a service that’s designed to be flexible and responsive in meeting the challenges of a changing market, and your ever-increasing expectations.
We go against the grain of other call centres by investing heavily in our team, their working environment and their career opportunities. The result is a hard-working, happy and progressive team that is committed to delivering a highly professional service and the very highest standards.
You could call us cutting edge; you might even say we're at the forefront of technology. For us, it's simple: having the best equipment around, so that we can be even better at what we do.
Okay, it's true. We like to talk … a lot! That's why we thought we'd give other people an opportunity to have their say - about us, of course!
We love this place and its people. It's progressive, it's proud and it's perfect for us.
“Res-Q's flexible and hands on approach ... ensured our program was a complete success”
Richard Walmsley | Customer Operations Manager